Privacy Policy

Effective Date: December 15, 2025

Last Updated: December 15, 2025

NY City Blinds (“NY City Blinds,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.nycityblindstrade.com (the “Site”), visit our showrooms, request a quote, apply for our Trade Program, schedule a consultation, or otherwise interact with our products and services (collectively, the “Services”).

1 Information We Collect

We collect information in the following ways:

A) Information You Provide Directly

Contact Information: Name, email address, phone number.
Address Information: Address and location details for consultations, measurements, deliveries, or installations.
Project Information: Window counts/sizes, measurements, photos, style preferences, fabric/hardware selections, installation notes, timeline targets, and other details you share through forms, email, phone, chat, or in person.
Trade / Commercial Information: Company name, role, project documents (including drawings, window schedules, photos), COM (Customer’s Own Material) instructions, COI requests, union/non-union site requirements, CAD/spec requests, and related coordination details.
Payment Information: Payment details needed to complete a transaction, processed by secure third-party payment providers. We do not store full payment card numbers.
Communications: Messages and information you share with us (including any attachments).

B) Information Collected Automatically

When you use the Site, we and our service providers may automatically collect:

Device And Usage Data: IP address, browser type, device identifiers, approximate location (derived from IP), pages viewed, time spent, links clicked, and referring/exit pages.
Cookies And Similar Technologies: Cookies, pixels, tags, and similar tools used for site functionality, analytics, and performance measurement.

C) Information From Third Parties

We may receive information from third parties such as analytics providers, advertising partners, scheduling tools, payment processors, and service providers that support our operations.

2 How We Use Your Information

We use information to:

Provide quotes, consultations, measurements, product recommendations, fabrication coordination, delivery, and installation.
Administer and support the Trade Program and commercial projects.
Communicate with you about your requests, orders, scheduling, invoices, and project updates.
Provide customer support and respond to inquiries.
Improve the Site, operations, and service quality.
Protect against fraud, security incidents, misuse, and unauthorized access.
Comply with legal obligations and enforce our agreements.
Send marketing emails about products and services when permitted by law (you can opt out at any time).

3 Cookies, Analytics, And Advertising

We use cookies and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, and measure performance. We may use analytics tools (including Google Analytics or similar) to help evaluate traffic and improve the Site.

Your Choices: You can manage cookie preferences through your browser settings. If you disable cookies, some Site features may not function properly.

4 How We Share Information

We do not sell personal information for money. We may share information in the following circumstances:

Service Providers

Vendors and contractors who help us operate (e.g., installers, manufacturers, fabric/hardware suppliers, hosting providers, CRM/email platforms, analytics providers, payment processors). They may access information only to perform services for us and are expected to protect it.

Legal And Safety

If required by law or if we believe disclosure is necessary to comply with legal obligations, protect rights and safety, investigate fraud, or enforce agreements.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

5 Trade Program And Professional Submissions

If you submit drawings, CAD files, specifications, photos, or window schedules, you represent that you have the right to share them and that sharing them does not violate confidentiality obligations. We use these materials to evaluate scope, prepare quotes, coordinate production, and plan installation.

6 Data Retention

We retain information for as long as necessary to provide Services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and why we collected it.

7 Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8 Your Choices And Rights

You may:

Opt Out Of Marketing Emails by using the unsubscribe link in our emails.
Request Access, Correction, Or Deletion of your personal information, subject to legal and operational requirements.
Control Cookies through your browser settings.

To make a privacy request, contact customer@nycityblinds.com.

9 Children’s Privacy

The Site and Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10 Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies.

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the Effective Date. Your continued use of the Site after changes means you accept the updated policy.

12. Contact Us

NY City Blinds

www.nycityblindstrade.com customer@nycityblinds.com (917) 398-6689

Business Hours

Mon – Thu: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Showrooms

SoHo Flagship Showroom

498 Broome Street, New York, NY 10012

UES Boutique Showroom

450 East 78th Street, New York, NY 10075

Williamsburg Signature Showroom

386 Leonard Street, Brooklyn, NY 11211